Humanity Tips & Tricks: 3 More Creative Ways to Use the Humanity Skills Feature - Online Employee Schedule Software | Workforce Management – Humanity.com

Humanity Tips & Tricks: 3 More Creative Ways to Use the Humanity Skills Feature

Let’s take a look at some of the other cool things managers can do with the Skills feature to organize their staff with an added level of customization and detail.

We recently covered how managers can use the Humanity’s Skills feature to keep track of certifications and their expiration dates, particularly in the healthcare industry.

As we mentioned then, the Skills feature is a very versatile one that can be used in a variety of interesting ways.

Let’s take a look at some of the other cool things managers can do with the Skills feature to organize their staff with an added level of customization and detail.

Positions as Departments, Skills as Positions

Not every business uses the same methods when it comes to organizing their workforce. That’s why Humanity makes an effort to give business owners greater customization options. Skills gives you just that.

Your business might need an added level of detail outside of Locations and Positions. You might want to have a level in between Locations and Positions, such as Departments.

For example, if you have two restaurant locations in one town, your locations could be “Main Street” and “Maple Street,” your positions could be “Front-of-House” and “Back-of-House” and then your skills could be “bartenders, servers, hosts, bussers” for FOH and “chef, line cooks, prep cooks” for BOH.

Now when scheduling, simply filter by Position and Skills to find the right people to schedule.

Establishing Seniority

Sometimes you want to be able to easily schedule employees by knowledge and seniority to make sure that the task at hand is going to be done correctly.

For example, you might have a big client that is thinking about switching to a competitor and you want your best customer service representative on the call to make sure that the client ends up staying with you.

You can assign skills such as “Team Lead, Manager and Trainee” to know which employees have the most experience and then schedule the right people for the right shifts.

Categorizing Employment Type

The Skills feature can not only help you create better schedules, it can also make it easier for you to run your payroll and pay the right people the right amount of money every time.

One way you can do that is by using Skills to filter employees as full-time and part-time workers, for example.

Are there any other creative ways your business uses the Skills feature? Let us know in the comments!

Happy Scheduling!

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