Static scheduling process creates double the work and double vision for managers
With the unpredictable nature of the global news cycle, schedules at CNN change rapidly. Employees rarely work the same days, hours, or on the same programs each week. Depending on the assignment, writers and producers work the hours of other bureaus, while program directors continuously collaborate on the lineup of programs scheduled to run on their designated channel.
Prior to using Humanity, all schedules were manually created in Excel and compiled by one administrator out of CNN’s headquarters. Without in-depth knowledge of the staff at each bureau, the scheduling administrator was not able to take into account each employee’s skill-set, subject-matter expertise, and interpersonal relationships when assigning them to a specific production and program team.
