We Keep Your Data Safe

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We have taken extensive measures at all levels to ensure that user data is safe within our system and have met the privacy standards of the largest digital privacy certification body, TRUSTe. For more, information see our Privacy Policy.

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Humanity is compliant with the US/EU Safe Harbor program and we oblige to provide our users with high security and privacy standards recognized by the US./EU Safe Harbor principles. We Self-Certify Compliance with Safe Harbour privacy principles and TRUSTe privacy.

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Safely encrypted

Humanity provides an optional Secure
Socket Layer (SSL) to access accounts.

This provides 256 bit encryption between client computers and our servers. In layman terms this is the same level of protection that online banks use throughout the world and is also military grade. So rest assured we have you covered in that area as well!

The Secure Socket Layer (SSL) encryption ensures that all communication channels between Humanity and you are safeguarded and private.

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Dedicated Servers

Humanity’s data center is located on the Softlayer’s N7 node in Texas, USA and it is monitored 24/7 to ensure that the servers are always safe and your data always available.

We perform an hourly offsite backup that can be restored within minutes ensuring that account data is never lost.

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It’s your data

Download at any time
To give clients complete peace of mind, up-to-date account information can be downloaded from Humanity at anytime.

Privacy settings
The app offers robust account settings and permissions to ensure that employees and managers only have access to the data to which they are privy.

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Unmatched Reliability & Transparency

Humanity takes pride in its server reliability and we boast an uptime track record of +99.9%. We are dedicated to providing the best quality of service to our users and making their company data available at all times.

We are commited to providing the highest level of service and operational transparency, and our users can check on uptime anytime through our ‘Status Dashboard’ at status.Humanity.com. This record includes both scheduled maintenance which we post to our announcements forum and unscheduled downtime.

During a downtime, our status page will be updated in real-time with the latest updates. We also tweet updates in realtime from our Twitter account.

Frequently asked questions

All the data is securely stored at the Humanity data center located in Texas, USA. The data center is monitored 24/7 to ensure that the servers are always safe and your data always available.

The Humanity data centre has undergone a comprehensive SOC 2 certification audit and all communications between users and the server use the Secure Socket Layer (SSL) 256 bit encryption to keep your data safe and private.

We are not forcing all data to be encrypted, just some parts involving authentication, authorisation and payments. However, there is an option in our administration panel for each client to force the Secure Socket Layer (SSL) 256 bit encryption for everything regarding clients data.

Humanity has met the security and privacy standards to be named a trusted app by TRUSTe’s online privacy service. Humanity also self-certifies compliance with the US/EU Safe Harbor. For more information see our privacy policy.

Clients data is accessible on a “Need To Know” base by Humanity employees. Apart from it, every Humanity employee has the NDA signed with company.

Data is used only for uninterrupted/optimal functioning of Humanity web application.

To ensure that your data is always safe, we perform an hourly offsite backup that can be restored within minutes and we also perform a full daily backup.

Under no circumstances shall Humanity knowingly share any client data with any 3rd party.

Our payment processing procedure, currently handled through Paypal is 100% PCI compliant.

Humanity boasts an impressive uptime track record of +99.9% for server availability. Users can check on uptime anytime through our Status Dashboard to receive real time updates.

This record includes both scheduled maintenance which we post to our announcements forum and unscheduled downtime. During a downtime, our status page will be updated in real-time with the latest updates. We also tweet updates in real-time from our Twitter account @Humanity during scheduled or unscheduled downtime.

We have all the relevant data stored on an AWS (Amazon Web Service) cloud for timely disaster recovery in any data center anywhere in the world. Our disaster recovery plan is confidential.

Estimated time for resuming normal operations is up to 12 hours. There are no special contractual guarantees for it.

Although we don’t have a defined policy for such events, we are always working in the best interests of our clients. If there is any data breach, clients will be notified immediately after discovery.

The automatic timeout feature will put all the Humanity at ease, as it will automatically log out any user after a period of time that you choose to set in your admin settings. This ensures that user accounts are safe even if the user leaves the computer with their account still logged on.