How Humanity Helps Your Casino
Better Customer Service
Meet customer needs
by always having the right number of employees scheduled.
Separate staff schedule
by sector or department.
Solve employee absenteeism
quickly through SMS messaging.
Reduce overtime costs
by eliminating staff over scheduling.
Take less time to schedule and manage staff
due to automation and ease of use.
Reduce human payroll errors
that cost you money.
Comply with union and legal requirements
easily and automatically.
Raise employee morale
by accurately tracking shift swaps and requests for time off.
with customer volume predictions.
There are many challenges in the fast-paced world of casino management. You need to keep costs down and you need to keep enough staff on hand to make your customers happy in a very complex and fast-paced environment. You need some help.
Help is on the way.
With Humanity, you can provide better customer service and save money at the same time. Humanity will also help you to manage your casino more effectively. Don’t take our word for it, though. Sign up for the free trial version today.
We’ve helped other businesses and we can help your casino too.
Savoury Chef Foods began in 2005 as a personal chef agency that quickly grew into a full service catering business. They’ve catered events for famous politicians, presidents, Hollywood elite, and expertly handled food service at the weddings of many happy couples in Vancouver, BC.
The Infostrada Sports Group offers innovative and unique services to the sports industry based in Nieuwegein, the Netherlands. Infostrada Sports Group is active in monetizing sports rights, producing, distributing and publicizing sports content and consulting its partners in how to get the most out of their owned rights.
What our customers have to say
From reducing or staff to spending less time on the phones, we saw the savings almost immediately. Knowing that the right people show up at the right place to provide our quality service gives us an ease of mind that is much needed in our fast-paced hospitality industry.
Humanity online employee scheduling software packs the high-tech punch Casino owners demand in their staff scheduling program. Completely customizable, Humanity can be set up to automate and streamline every bit of criteria that is part and parcel to running a profitable casino.
Humanity’s state-of-the-art program allows managers to create staff schedules based on real time data that includes:
- Customer volume forecasts.
- Employee availability and schedule preferences.
- Individual skill levels.
- Individual pay levels.
- Vacation schedules.
Humanity automatically applies any and all variables to create each individual schedule within seconds, eliminating the lost hours and wages previously spent on performing the chore manually. Humanity is designed to eliminate man-made errors that cost companies millions in lost revenues annually. In a workplace as complex as a casino, Humanity automatically eliminates unnecessary overtime, unexpected staff shortages and missed or forgotten calculations involving union regulations and applicable state and federal laws.
Humanity can also be configured separately for each department so there is never any doubt that a qualified employee is scheduled for each job.
Providing 21st-century technology in an intuitive, broad-spectrum program, Humanity takes the minute changes that are inevitable with every employee scheduling process and resolves them immediately with no disruption to the scheduling process. Last-minute changes no longer have to mean last minute scrambling, panic and potential disaster; Humanity is designed to immediately locate replacement staff with its integrated SMS messaging system that places employees and managers on instant notice at the touch of a mouse.
Humanity scheduling software incorporates the necessary primary and peripheral functions that used to take hours to update and maintain, including:
- Automated shift scheduling for every employee, quickly and efficiently.
- Streamlining employee rotations.
- Managing requests for time off.
- Managing requests for shift swapping.
- Managing shift bidding and vacation bidding procedures.
- Managing overtime equalization.
- Forecasting customer volume.
Casinos must reign in labor expenses in order to maintain economic feasibility in their highly competitive market. Although most casinos have adapted automation when it comes to human resources and payroll management, it is surprising how many have yet to bring their complex shift scheduling management out of the dark ages.
Manual approaches to scheduling staff are not only huge time sinks, they leave casino owners vulnerable to costly mistakes that undermine profitability and operations.
Humanity is used in the Casino Industry in multiple ways and numerous sectors:
- Set up a separate schedule for trainees.
- Easily create separate schedules for every sector.
- Offer individual schedule management options for team leaders.
- Allow sector managers to oversee and control the swaps, vacations, open shifts, etc.
- Let the integrated SMS notification system make scheduling fast and easy.
- Improve customer service by keeping adequate staff working at all times.
- Eliminate unnecessary overtime costs.
- Reduce employee turnover by scheduling around each staff member’s individual shift preferences.
- Reduce unauthorized absences.
- Comply with union, health & safety laws, and state and federal regulations through scheduling.
Humanity’s totally customizable software has powerful tools that integrate union regulations and labor laws into scheduling, reducing or eliminating any margin of error. Humanity is engineered to adapt to and implement updates and changes in regulatory rules as they arise without replacing software or disrupting business as usual. Even if your casino juggles the regulations of multiple unions within its workforce, Humanity incorporates all specific rules into the workforce scheduling software, making shift scheduling easy, streamlined and cost effective.
Click here to find out more about what Humanity can do for your business. Since the custom set-up is free, you have nothing to lose except your old, costly scheduling process.