Staff management is important because this is the backbone of any business and poor industrial relations can mean that productivity will be low and staff turnover will be high. If you want the most from your employees then it is vital that all consideration and care is put into good staff management (this is where employee schedule software come in handy).
Staff should feel valued and if you allow them to contribute their skills and experience they will often be able to give the company even more than what would normally be expected. The most successful businesses around the world are known not only for predicting scheduling values for their workforce, but also, for their imaginative and effective approach to labor management.
The first important factor when it comes to successful staff management is good communication. It is a sensible idea to allow criticism of the company because otherwise these criticisms can fester and lead to disgruntled employees. In many instances, these criticisms will be valid and learn from them can improve the company. It is wise to allow the workforce to contribute ideas and to treat these suggestions seriously; this not only makes the staff members feel valued, but it can also provide a lot of useful ideas that the company can benefit from. So any effective attempt at staff management will involve good two-way communication.
It is important that your staff know what is expected from them, and that these expectations aren’t constantly changing. Of course, there will be changes along the way, but these should be managed as effectively as possible and you should completely avoid change for change’s sake if you want staff management to be productive. To get the most from your workers they should always have a clear idea about what you want from them; if they are unsure then this can lead to high degrees of stress and burnout. This is another area of staff management where good communication is vital.
One of the most important staff management skills is being able to create an environment where your workers can use their skills to the fullest. In order to create this environment, it is necessary for the employee to feel that their contribution is valued and that they are respected. If staff get no recognition for their extra effort they are unlikely to continue for long. This is why motivation is such a prized staff management skill; you need to be able to keep your employees motivated if you want to get the best from them. This motivation should not only include praise for a job well done, but also some more tangible rewards.
“I can’t physically be at all six of my stores all the time, but Humanity is so efficient and convenient that I can easily manage all my locations from literally anywhere.”Troy Pugueda, Operations Manager